We welcome the opportunity to hear from you and would like to share some simple ‘house rules’ to help you get the most from the community.
We work in a regulated industry and because of the unique legal situation in the healthcare space, we can’t have discussions about pipeline or products – ours or other companies’ – or treatment options on this page. We will only publish comments that support a constructive dialogue about research and comply with the following guidelines:
They cannot be pipeline or product related.
They cannot include profanity or defamatory, libelous, offensive, abusive, discriminatory or demeaning content (including images, videos and links).
They cannot be disparaging, be threatening, or condone violence or illegal behavior.
They cannot be off-topic.
They cannot offer health or medical advice.
They cannot contain any personal information beyond your name (e.g., an email address or phone number).
They cannot violate another’s copyright or intellectual property.
They cannot be excessively repetitive and/or disruptive to the community or be spam.
They cannot contain proprietary, confidential, sensitive, or nonpublic information.
This community is English speaking only and as such any non-English language content will be removed.
Medical side effects or adverse events
If you believe that you have experienced any medical side effects or reactions from a Novartis product, you should consult your physician, pharmacist or other healthcare professional immediately. You can also report these to us directly using the information found on Novartis.com.
We suggest sharing as little personal information as possible on the blog, especially data concerning your personal health. Should you, however, decide to detail any side effects in a comment, Novartis may need to contact you to find out more information.
Storing and using private information
We do not aim to store or use your email or other personal details. However, if you report an adverse event or product issue to us, we’d need to store and use identifying information about you, such as your name, location, health-related information or similar in accordance with the applicable laws. This information is required to be submitted to the Novartis Drug Safety department and/or regulatory authorities. In such cases, Novartis is also required to store your personal data for five years for auditing purposes.
Thank you for reading and being a part of the community.